Professional Security. Genuine Peace of Mind.
Security rooted in professionalism, preparation, and genuine care for people.
Valet Security Management was built on a simple belief: security should create an environment where people can focus on what matters without worrying about what could go wrong.
That is why we approach every partnership with humility, integrity, and a commitment to serving people well. Our role is more than providing security. It is helping organizations operate with greater confidence through thoughtful planning, professional presence, and dependable support.
We believe the strongest security teams are those that lead with awareness, communicate with respect, and quietly create peace of mind.
PROTECTION WITHOUT DISRUPTION
Security should strengthen your environment - not change the way it feels.
At VSM, we believe the best security presence is calm, approachable, and prepared. Our professionals are trained to prevent problems before they grow, respond with professionalism when situations arise, and support the people around them with confidence and respect.
Whether protecting a workplace, serving an event, or supporting an entire property, our goal remains the same: helping people feel safe while allowing your organization to operate naturally.
Our approach
People First. Purpose Driven. Prepared for Anything.
Our team believes great security comes from preparation long before a situation ever requires action. Through clear communication, proactive planning, and dependable service, we help businesses create environments where employees, guests, residents, and customers feel protected without feeling restricted.
Before recommending services, we take time to understand your organization, your operations, and the challenges unique to your environment. That allows us to create practical security strategies that fit your goals instead of forcing generic solutions.
The Valet Standard
Security is more than a uniform; it is a responsibility. These five principles guide how we train our guardians, serve our clients, and protect our communities.
1
Servant Leadership & Stewardship
Leading with humility, integrity, and genuine care.
We believe true strength lies in service. Our leadership and field personnel approach every assignment as stewards of your property, your reputation, and the well-being of the people who walk through your doors. We are there to support, protect, and uplift.
2
Active Hospitality
The white-glove difference in modern protection.
“Valet” represents refined service, not parking cars. We replace cold, intimidating security tactics with warm, approachable professionalism. Our guardians are trained to welcome patrons, assist visitors, and elevate your guest experience while maintaining vigilant awareness.
3
Calm Poise & De-Escalation
Resolving friction before it becomes a crisis.
4
Preparedness Over Reaction
Solving root vulnerabilities through diligent planning.
Reactive security is a failure of preparation. We invest heavily in pre-event walkthroughs, perimeter diagnostics, and continuous situational briefings so our teams anticipate needs and eliminate vulnerabilities long before an incident can develop.
5
Transparent Accountability
Trust is earned through transparency. We reject the “no news is good news” mentality of traditional guard companies. Through real-time digital logging, active supervisory audits, and regular VSM Safety Scorecards, we keep leadership completely informed and confident.
Our Leadership
Professionals who believe great security begins with integrity, preparation, and a genuine commitment to serving people
Charles Riley
Owner / CEO
- Founder: Valet Staffing Services DBA Valet Security Management
- Leadership Philosophy: Grounded in Servant Leadership, Faith and Stewardship
- Mission: Creating Opportunities and Building Values-Driven Organizations
Charles Riley is the owner of Valet Staffing Services DBA Valet Security Management. The foundation of Charles’s life, family, and business is firmly rooted in his personal relationship with Jesus Christ. His faith guides his decisions, shapes his values, and fuels his passion for serving others with integrity, purpose, and compassion.
Together with his wife, Rita, Charles has built a strong family centered on faith, love, and service. He considers his family one of God’s greatest blessings and strives to lead both at home and in business with biblical principles and servant leadership.
As an entrepreneur, Charles is passionate about serving people, creating opportunities, and building businesses that make a positive impact. He has a gift for recognizing potential in others and enjoys investing in and developing people’s talents, helping them grow personally and professionally. His leadership philosophy is built on faith, stewardship, and a commitment to helping others succeed.
Outside of business, Charles enjoys spending time with his bride, fishing and investing in land opportunities. He is driven by a vision of growth, stewardship, and creating a lasting legacy that honors God, strengthens families, serves communities, and creates opportunities for future generations.
Chad Moser
President of Security Operations
- Senior Venue Leadership: Former Operational Leader with BEST Crowd Management, Kansas City Chiefs and Target Center
- Operational Expertise: Large-Scale Crowd Dynamics, Venue Security and Risk Management
- Approach: Servant Leadership Balancing Physical Protection with Guest Hospitality
Chad Moser is a seasoned leader in the event, security, crowd management, and guest services industry, bringing decades of experience supporting some of the nation’s premier sports, entertainment, and special event venues. Throughout his career, Chad has built a reputation for operational excellence, strategic leadership, and developing high-performing teams that deliver exceptional safety, security, and guest experiences.
As a senior leader with BEST Crowd Management, the Kansas City Chiefs, and Target Center, Chad has played an instrumental role in advancing industry-leading crowd management, event staffing, and venue security solutions across major professional sports organizations, universities, and entertainment venues. His expertise spans security operations, risk management, guest services, workforce development, and large-scale event logistics, making him a trusted advisor and leader within the industry.
Known for his servant-leadership approach, Chad is passionate about investing in people, building strong organizational cultures, and mentoring future leaders. His ability to balance security, operational excellence, and outstanding guest experience has earned him the respect of colleagues, clients, and industry partners alike.
Outside of his professional accomplishments, Chad enjoys life with his wife, Niki, and their family in western Minnesota. Family remains at the center of his life, and he values opportunities to serve his community, build meaningful relationships, and invest in the success of others.
Today, Chad continues to influence the future of venue operations, security, and crowd management through his commitment to leadership, innovation, and creating environments where both people and organizations can thrive.
Let's Build a Safer Environment Together
Organizations deserve security that brings confidence, not complexity.
Whether you need ongoing patrol services, event security, consulting, or operational support, Valet Security Management is ready to help you create a safer environment built on trust, preparation, and partnership.